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Parts and service

We still carry parts and still know these systems. If yours can be repaired rather than replaced, we will tell you that first.

Your old phone system broke down. Most shops stopped supporting it years ago. Cititel didn’t.

We service and supply parts for three brands that most installers no longer touch: Avaya, Samsung and Panasonic. If your system is one of these, we can usually help.

Find your brand below to see what we can do.

Avaya

IP Office systems are common, feature-rich and paid for. When hardware fails, replacement is an option worth exploring rather than a forced decision.

Read about Avaya support

Samsung

OfficeServ systems are still running in many offices. We maintain and supply parts for the range you likely have.

Read about Samsung support

Panasonic

NS700 systems are built to last. We have the parts and the training to keep them running.

Read about Panasonic support

Not sure if we support your system? Call us on (02) 93 100 100.

Need a part or a repair?

Tell us which system you have and what it is doing. If we can fix it remotely, we will.

Talk to us
Phone system cards and handsets on the workbench at North Sydney
Part of the bench at North Sydney. We test on the same kit we sell, which is why we can usually tell you what is wrong over the phone.

Tell us what you have and we will tell you what it should cost

How many users, how many lines, and the best way to reach you. Send a recent phone bill if you have one handy and we will compare it properly.

Get a quote Call (02) 93 100 100