Microsoft Teams calling
Keep Teams for chat and meetings, and put a real phone number behind it, so your staff dial out and take calls without a second app.
What it is
Microsoft Teams Calling lets your team make and take ordinary phone calls inside Microsoft Teams. You keep your existing phone number. All your calls stay in Teams, next to your messages and files. There’s no separate phone system.
Cititel supplies Teams Calling through CommsPlus.
Who it suits
It’s right for a business that:
- Already pays for Microsoft 365
- Wants all communication in one place
- Has staff who are already in Teams most of the day
- Doesn’t need a separate phone system
It’s not right for businesses that need a traditional phone system with features like auto attendants, call recording, or integration with other software that doesn’t speak Teams. It’s also not right if your team isn’t already using Teams as their main communication tool.
How it works
Your phone number sits in Teams. When someone calls it, the call rings on your team’s devices: phone, computer, or tablet. You can answer from anywhere. Call history and recordings live in Teams, so everything’s searchable and archived in one place. If you’re already using Teams for everything else, it’s one less system to manage.
Talk to us
Call Cititel on (02) 93 100 100 to find out if Teams Calling is right for your business.