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Case studies

Real jobs, written up plainly: what was there before, what we put in, and what changed.

From a pizza shop in North Sydney to a university campus running nine thousand extensions. More on the sectors we work in.

  • Western Filters

    Manufacturing

    17 users on Cititel Cloud. Faults fixed remotely in minutes instead of hours.

  • Formaz Parts

    Parts distribution

    Five handsets, 4G failover, and an AI assistant taking after-hours calls.

  • Naremburn Early Learning Centre

    Childcare and early learning

    Eight handsets over Wi-Fi, no cabling, no disruption to the centre.

  • Bay Pizza

    Mixed use and door entry

    Seven units and two shopfronts on one system, with door calls answered from a phone anywhere.

  • Morgan Advanced Materials

    Manufacturing

    Samsung OfficeServ 7200 to Cititel Cloud with Yealink T54W handsets. Just under a third of the previous monthly bill, and remote support they actually use.

  • A Sydney university

    Education

    Nine thousand extensions, five Cititel technicians on site full time, and the largest MD110 in the Southern Hemisphere. Through the 1990s.

Work in one of these?

Tell us what you have now and we will tell you what it should cost. Get a quote, or call (02) 93 100 100 and speak to a technician.

Tell us what you have and we will tell you what it should cost

How many users, how many lines, and the best way to reach you. Send a recent phone bill if you have one handy and we will compare it properly.

Get a quote Call (02) 93 100 100