CALL ACCOUNTING AND MANAGEMENT
Call Accounting or Call Management Software application enable you as the customer to capture call information incoming and outgoing building records that assist your day to day working of the business. Using tools productively can assist in ensuring the you have the correct staffing count in the ideal departments, monitor your outbound and inbound campaigns to ensure the correct results are being achieved. Call accounting can also assist in billing management and telephone usage
Call Management enable the PABX to become one of the staff and not just another phone n a desk being wasted and not utilised.
XIMA CHRONICALL – CALL CENTRE & MANGEMENT
PABXSoft – Call Accounting